FAQs

Can I buy frame and forks only?
Yes. All the frames and forks for each model are available to buy. 
Can I test ride the bikes?
We have a range of the bikes in our workshop in Hove. If you would like to see them or have a fitting give us a call or email us to arrange a time. 
                                                                                                                                                                                                                  
What pressure should my tyres be?
We use a variety of tyres. Here are the recommended PSI’s:

 

Schwalbe Marathon Mondial Evo (folding) 26 x 2.0: 35-70 psi, 700c x 35: 55-85 psi

Schwalbe Marathon Mondial Performance (wired) 26 x 2.0: 35-70 psi

Schwalbe Marathon Plus Tour 26 x 2.0: 30-70 psi

Schwalbe Marathon Supreme, 700c x 35: 55-85 psi

Continental Race Kings 26 x 2.0: 50-65 psi      

Schwalbe Nobby Nic 27.5 x 2.4: 23-50 psi

                                                                                                                                                   

What mudguards fit on the Kibo?
The Kibo has clearance for a 2.2" tyre with mudguards. The ones we've used extensively and can recommend are the SKS Chromoplastic 65mms. On the Conway and Skyelander 700c the Chromoplastic P45 work well with 35mm wide tyres                                                                                        
Why a lugged frame?

A lugged frame is strong particularly when made by a top framebuilder using quality tubing. The contact area between the tube and lug is greater than with other methods which leads to a very strong join. An in-depth study in the '80s, led by the UC Davis engineering department and involving Spectrum Cycles, looked at the relative strengths of various steel joining techniques at the request of "Bicycle Guide”. According to Spectrum "Frames built with silver soldered lugs will last  considerably longer than those that are welded”.                                                                                                                                                                                                                           

A key benefit of both lugged and fillet brazed frames, is the lower temperature required versus welding. From speaking to frame fatigue testers in Germany, welded steel frames seem to struggle in testing versus their brazed/soldered counterparts. This is a general finding and there will undoubtedly be some very well made welded frames that stand up to the test. But for an expedition bike such as the Kibo we want to make sure we use the proven, durable and strong lugged approach to our frame building. That is our first choice for an expedition bike where reliability and durability is paramount. 

 

The look of the lugs is a very nice bonus... but not our reason for using them. We also love filed and unfiled fillet brazed frames

Where do you ship to?
We ship complete bikes within the EU and now most places in the world. Email us to give us your postocde and we can check the shipping cost. Frame and forks can also be shipped to most places in the world subject to our shipping partners doing so. If you can't see your country in the options when you come to order then email us and we will check the costs and let you know. Please be aware that there will be import and customs taxes when we send to outside of the EU, which you will need to pay for when the frame/bike arrives in your country.
                                                                                                                                                                                                                     
How long until I get my frame/bike from ordering it?
It's normally around 10-12. All of our frames are made once you have ordered, we don't hold any stock of frames. We will notify you to let you know your Stanforth bike/frame is ready and to confirm your delivery address and let you know when we are planning to despatch.                                                                                                                       
How long until I get my frame/bike from it being despatched?
It varies by country. In the UK we use ParcelForce48 so it's two working days after the despatch note has been sent (if booked by midday). For other destinations please see below.
EU frame and forks estimated delivery times from despatch below:
EU complete bikes estimated delivery times from despatch below:
Outside of Europe frame and forks estimated delivery times:
Are shipping dates guaranteed?
We'd love to say yes to this as we know what it's like waiting patiently at home for a delivery and it doesn't arrive. But unfortunately it's not 100% guaranteed. However we've carefully selected our partners and all of the services we use offer track and trace, and they aim to deliver on their estimated delivery date, but it is not guaranteed.                                                                                                  
What warranty covers my frame or bike?
For our warranty click here                                                                                                                                                                     
What payment methods can I use?
We offer Paypal and online payment by all major debit and credit cards including Visa, Mastercard and American Express. We can also accept BACS transfer if preferred.                                                                                                                                                           
Which racks do you recommend?
We’re a big fan of Tubus racks - they’re not cheap but they’re very good. For the rear we tend to use the Cargo or Vega, and on the front the Tara. The Surly Nice Front Rack is great if you want both panniers on the side as well as a surface area for bags above the wheel.                                                                  
What bottle cages do you recommend?
We've had a good experience with Blackburn cages holding the bottles securely. To match the black Tubus racks the Blackburn Mountain cage is good, and for the stainless steel racks then the Blackburn Chicane cage.                                                                          
Do you sell touch-up paint?
Yes we do have a few small bottles but only for some of the colours - Black, Dusk Blue, British Racing Green and Ash Green. It’s not in our online shop but if you would like to purchase a bottle please get in touch. It is paint so although the same colour it is a different finish to powder                                                                                               
How do I stop the rusting of exposed steel parts of the frame?
Exposed areas such as threads in mudguard or rack bosses, or areas that have been exposed through a chip or wear or tear do need attention. We would recommend touch up paint on chips and on exposed threads then use grease                                       
Will the frame need facing and reaming when I get it?
We finish our frames to a high standard so this won’t be necessary. This includes facing the top and bottom surfaces of the headtube, reaming the head and seat tubes as well as facing the bottom bracket shell.                                                                                
How do I stop squeaking brakes? 
If the pads are used then it might be a sign they need replacing. Or try using sandpaper on the pads - that is the method that works for me most often, particularly with Kool Stop salmon pads. You can also try changing the angle of the pad so the front part of the pad touches the rim first i.e. toe in. If it’s a well used rim then give the braking area around the rim a clean.
     
I'm outside of the EU - can VAT be taken off the cost I pay?                                                                                                                        
There is no tax on the shipping cost you see at checkout but VAT is included in the cost of the frame or bike. We're not able to change this on the website but as it will need to be done manually. Email us which bike you're looking to buy and we will email you back an invoice excluding VAT. In this case you will need to pay via bank transfer. 
I'm not sure whether to buy a Stanforth Bikes with an ahead stem or quill?   
There are a few factors which may make you lean towards one over the other:

Tools needed on an expedition: A big benefit of the ahead is no need to carry a big spanner for the threaded headset

Availability of replacement parts around the world: There is still a wider availability for replacement parts for a 1" threaded quill around the world in remote placed versus the ahead, but this is changing and becoming less of an issue

Bar height: if a rider regularly changes the height of their bars dependant upon the type of cycling they will be doing that day or on that tour then it is easier with a quill through just loosening the 6mm bolt and tightening, all done in a few seconds. Also riser stems give the rider a greater range typically then with an ahead depending to what length the threadless steerer has been cut.

Stem lengths: It is much easier to change stem lengths on the ahead although this doesn't tend to be required frequently

Strength: This is an interesting one... in frame and fork testing 1 1/8" steerers for quill tend to be stronger than 1" steerers. However I have seen no evidence that an ahead stem itself is stronger than quill - in fact a singled forged alloy stem such as the Nitto is particularly strong

Standover clearance: is greater on the ahead version due to the sloping top tube

Aesthetics: Non technical but customers tend to have a strong preference on the looks, some prefer a more modern look of the ahead, some prefer the more classic look of the quill.